8xxx FAQ – All Your Questions Answered in One Place

No, each person at 8xxx is allowed only one account. Creating multiple accounts using the same mobile number, device, or bank account is against our policy. Doing so may result in all accounts being suspended and funds forfeited.

KYC is not required for regular play. However, for large withdrawals or cases of suspicious activity, we may request a copy of your National ID or passport. This is solely to keep your account secure.

on the Login page Click the "Forgot Password?" link. Enter your registered mobile number and an OTP will be sent to you. Use that OTP to set a new password. The whole process takes just 3–5 minutes.

To close your account, email support@8xxx.biz or reach us via live chat. Please withdraw any remaining balance before requesting deletion. As part of our responsible gaming commitment, we also offer temporary or permanent account breaks.

8xxx currently supports deposits via bKash, Nagad, Rocket, and direct bank transfer. Detailed instructions for each method are available on the on the Payment page available. Any new payment methods added will be announced on the site.

The minimum deposit at 8xxx is just ৳200 BDT. This applies to both mobile banking (bKash/Nagad/Rocket) and bank transfers. New players can start small to get a feel for the platform.

Mobile banking withdrawals are typically processed within 15 minutes to 1 hour. Bank transfers may take 1–3 business days. Withdrawals made between midnight and 6 AM are processed the following morning.

First, wait 5–10 minutes and refresh the page. If the balance still hasn't updated, email support@8xxx.biz or contact us via live chat with a screenshot or transaction ID of the payment. We'll get it sorted out quickly.

8xxx generally does not charge any additional withdrawal fees. However, mobile banking providers such as bKash and Nagad may apply their own transaction charges. For more details, visit the on the Payment page here.

New members at 8xxx receive an attractive welcome bonus on their first deposit. Bonus amounts and terms may change from time to time. To see the current offer, check the Promotions section after registering, or Register Now.

Bonus funds generally cannot be withdrawn directly. A wagering requirement (rollover) must be met first. For example, a 10x rollover means you need to place bets totalling 10 times the bonus amount. The specific terms for each bonus are listed on the promotions page.

Every Day Log in to 8xxx your daily bonus is credited to your account automatically. The longer your login streak, the bigger the bonus. Missing a day will reset your streak.

Yes, by joining 8xxx's referral program and inviting a friend, both of you receive a bonus. You can find your referral link in your account dashboard. The bonus activates once your friend registers and makes their first deposit.

8xxx offers betting on 30+ sports including cricket, football, kabaddi, tennis, and basketball. All major matches — IPL, BPL, World Cup, and Premier League — are covered. Learn more Sports Betting page here.

Live betting, or in-play betting, lets you place bets in real time while a match is in progress. Odds shift moment to moment, and you can place new bets after a score, wicket, or goal. It's the most exciting way to bet.

If a match is fully cancelled, all bets are voided and stakes are refunded. If a match is postponed and rescheduled, bets remain valid for the new date. For specific rules, please refer to our Terms & Conditions page.

The Cash Out feature lets you settle your bet before a match ends. If the result looks like it's going against you, you can close the bet early and secure a partial return. This feature may not be available on all matches.

8xxx offers slots, Live Casino (Baccarat, Roulette, Blackjack), virtual sports, fishing games, and much more. All games run directly in your browser — no separate software needed. For details, visit the on the Games page.

on the Lottery page select your preferred draw, choose the number of tickets, and purchase them from your account balance. Results are published automatically at the scheduled draw time, and any winnings are instantly credited to your account.

8xxx adds new games and updates every week. The latest additions can be found on the New Games page all in one place. New game launches often come with special bonuses or free spin offers.

Absolutely. All games on 8xxx are mobile-optimized. You can enjoy everything — including live dealer games — from any Android or iOS smartphone browser. Just make sure you have a stable internet connection.

Yes, 8xxx is a licensed online betting platform. We use 256-bit SSL encryption to keep all your data and transactions secure. Our payment system complies with international security standards.

Change your password immediately and notify us at support@8xxx.biz. Our support team will promptly investigate and, if necessary, temporarily lock the account. We strongly recommend enabling two-factor authentication for your security.

Get instant help via 24/7 live chat, or reach us by email at support@8xxx.biz. Email responses are typically sent within 1–2 hours. Support is fully available in Bangla.

8xxx is committed to responsible gaming. You can set daily or weekly deposit limits, activate self-exclusion, or set a cooling-off period. To learn more, visit the Responsible Gaming page here.

8xxx does not sell or share your personal information with any third parties. Your data may only be used in a limited capacity for payment processing and legal compliance. For full details, see our Privacy Policy read.